Shangri-La Qiantan, Shanghai | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

551 West Hai Yang Road, Shanghai, China, 200124

Shangri-La Qiantan, Shanghai is a 5-star hotel in a modern urban setting featuring luxury shopping and recreational parks. The property offers extensive amenities including an indoor pool, fitness center, and multiple dining options.

Rooms & Amenities

Shangri-La Qiantan, Shanghai provides 585 air-conditioned rooms with laptop-friendly workspaces, flat-screen TVs, minibars, and private bathrooms featuring hot tubs. Guests can enjoy free WiFi throughout the property, alongside soundproof walls for added tranquility.

Dining & Options

Dining options include QT Kitchen, an all-day restaurant offering international delicacies, and cake and tea at QT Lounge. A buffet or American breakfast is available daily, and Horizon Club Lounge serves afternoon tea and cocktails.

Leisure & Local Area

Leisure facilities include an indoor pool, fitness center, and a steam room. Nearby attractions include Longhua Temple (3.5 km) and Tian Zi Fang (6 km), and transport is available via Metro Lines 6, 8, and 11.

Business & Services

Business amenities include conference space and room service. The hotel's central location provides easy access to shopping centers and verdant parks in the Golden Boot international business district.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Horizon River View King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Horizon Executive Twin Room

Max:

2 persons

485 sq. feet

Bed options:

2 Single beds

Air conditioning

room details

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Horizon Executive King Room

Max:

2 persons

485 sq. feet

Bed options:

1 King-size bed

Air conditioning

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai 3.5 mi

Airports

Shanghai Hongqiao International (SHA) 12.1 mi

Shanghai Pudong International (PVG) 21.9 mi

Train

Shanghai South Railway Station 3.0 mi

Shanghai South Railway Station Metro Station 3.1 mi

Underground

South Lingyan Road4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Gym Experience

“I can confidently say that this is the best hotel gym I’ve ever experienced. The range of equipment was very nice, and everything was modern with electronic controls right on my nightstand. I appreciated the purified water dispenser in the room, which made staying hydrated so much easier during my workouts.” view full review

Excellent Culinary Delights

“While the breakfast buffet was average compared to other hotels I've visited, I must highlight the really good service provided by Chef Melvin Kong. As a vegetarian, I was thrilled that he went out of his way to create delicious dishes tailored to my dietary preferences, making dining here a standout experience.” view full review

Modern Room Amenities

“My room was incredibly modern, featuring electronic controls for everything, from lighting to temperature, right at my fingertips. It felt very much like a smart home, creating a convenient and comfortable environment that enhanced my overall stay.” view full review

Fun for Kids

“Traveling with family was made even more special by the Sesame Street-themed room we stayed in. The kids loved the Elmo toys provided, and it was a good touch that turned our stay into a nice experience for the little ones.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

551 West Hai Yang Road, Shanghai, China, 200124

Map view

551 West Hai Yang Road, Shanghai, China, 200124

City landmarks

Headstreams from Dianshan Lake

Huangpu River

2.0 mi

Shanghai Oriental Sports Center

5200 ft

Bingjiang Dadao

Riverside Promenade

2.3 mi

Garden

Shanghai Botanical Garden

2.3 mi

No.216 Chengshan Road

ShangHai MinZu MinSu MinJian WenHua BoLanGuan

1.5 mi

Museum

Yuz Museum

2.0 mi

Shanghai Folk Art Museum

1.6 mi

Temple

Longhua Temple

2.6 mi

Gallery

Tank Shanghai

1.7 mi

No.203 Donglin Street

SanLin MinSuGuan

1.7 mi

No.6-20 Lane 1200 Shangnan Road

SanGang Li

1.7 mi

Bridge

Xupu Bridge

1.9 mi

Centre Pompidou x West Bund Museum Project

1.8 mi

Event hall

Shanghai World Expo Exhibition and Convention Centre

2.3 mi

Museum

China Art Museum

2.4 mi

Gallery

SCOP Shanghai Centre of Photography

1.8 mi

Gallery

West Bund Art Center

1.9 mi

Amusement Park

Chocolate Happy Land

2.2 mi

Shopping Area

House near shangnan Plaza

2.1 mi

Yangnan Road

WanKe WuJieFang

2.1 mi

Bridge

Lupu Bridge

2.7 mi

Shopping Area

Pudong Shopping Center

2.1 mi

No.2853 Longhua Road

Shanghai Longhua Tower

2.3 mi

Bridge

Shanghai Xupu Bridge

2.3 mi

Shanghai Art Museum

2.4 mi

Longhua Pagoda

2.6 mi

Museum

Long Museum

2.4 mi

Within Zone B of the Expo Site

Expo 2010 Pavilion of Urban Planet

2.2 mi

Within Zone B of the Expo Site

Expo 2010 Urbanian Pavilion

2.2 mi

Cemetery

Longhua Memorial Park of Revolutionary Martyrs

2.5 mi

Reviews and Ratings

Reviews from guests about their experience.

78%

loved their spa retreat and can’t wait to return.

7.8/10

Very good

Rooms

5.4

Location

6.8

Service

5.2

Dining

5.8

Harper

United Kingdom, March 2025

6.6/10

My stay at Shangri-La Qiantan was a mixed bag. The location is spot-on and the facilities are stunning, but I ran into some pretty frustrating issues with service and cleanliness that were hard to overlook.

Rooms

5.0

I stayed in the Executive Twin rooms, and while they are spacious and well-designed, I found the curtains dirty and a light control panel that wouldn't dim. This was super annoying, especially at night.

Service

5.0

The front desk team was really competent, but the service overall felt a bit off. For example, when I tried to order food, the staff rudely told me to wait because they were eating. That's not cool.

Location

5.0

The hotel is extremely well located, making it easy to explore the area. It's one of the highlights of my stay.

Dining

5.0

I didn't get to fully enjoy the dining options due to the service issues, but the food they do offer looks great, especially the Spanish dishes.

Facilities

5.0

The hotel boasts beautiful facilities, like the gym and spa, which I loved. However, some aspects of maintenance need attention.

John

United Kingdom, February 2025

6.6/10

My recent stay at Shangri-La Qiantan was quite an experience. The location is absolutely fantastic, and the facilities are stunning. However, I encountered several issues with the room's cleanliness and service that definitely put a damper on things.

Rooms

5.0

I stayed in an Executive Twin room, which was spacious and beautifully designed. unfortunately, the curtains were dirty and had noticeable food smudges. The control panel by the bed also had issues, though the front desk staff managed to fix it after some persistence.

Service

5.0

While the front desk staff were very competent, I faced a particularly rude response when ordering food. I was told the staff was eating and had to wait. it was a frustrating moment that could have been handled better.

Location

10.0

The hotel's location is extremely good. being able to explore surrounding areas easily was a huge plus for my stay.

Dining

6.0

I had high hopes for the dining options, but my experience with room service was disappointing due to the uncourteous staff response.

Facilities

7.0

The hotel facilities are quite beautiful, and the amenities are impressive overall. yet some aspects like the execution regarding cleanliness felt lacking.

Christopher

United Kingdom, November 2024

5.6/10

During my recent three-night stay at Shangri-La Qiantan, Shanghai, I appreciated the extremely good location and beautiful facilities. however, I faced several service issues that left me disappointed. The big, spacious rooms were lovely, but some aspects of cleanliness and service need urgent attention.

Rooms

5.0

The Executive Twin room was spacious and beautifully designed, though I encountered some maintenance issues with the control panels that were not addressed efficiently.

Service

5.0

The front desk staff were competent, but I experienced rudeness from the kitchen staff when I attempted to order food, which marred my overall experience.

Location

5.0

The hotel's location is extremely convenient and definitely a highlight of my stay, providing easy access to the surrounding area.

Dining

5.0

While I didn’t get to fully experience the dining options due to the service issues, I did have a disappointing interaction when trying to order food.

Facilities

5.0

The facilities are beautiful, but cleanliness issues, such as dirty curtains and a filthy replacement toilet paper roll, detracted from the overall impression.

Malcolm

United Kingdom, November 2024

5.8/10

I appreciated the extremely good location and beautiful facilities during my stay, but I faced several frustrating issues with the service that dampened my experience. Some aspects, like cleanliness and responsiveness, clearly need attention.

Rooms

5.0

I stayed in an Executive Twin room, which was spacious and beautifully designed, but the curtains had noticeable stains, which was disappointing.

Service

5.0

While the front desk staff were competent, I encountered rude behavior when ordering food, and the explanations for maintenance issues felt insincere.

Location

5.0

The hotel's location is fantastic, making it easy to explore the best of Shanghai.

Dining

5.0

Ordering food to my room was a hassle, and the staff's lunchtime break left me waiting longer than expected.

Facilities

5.0

The facilities looked beautiful overall, but I did experience issues with the light control panel that took time to resolve.

Dick

United Kingdom, October 2024

6.6/10

I had a mixed experience at Shangri-La Qiantan. The location was fantastic, and the facilities were beautiful, but I encountered several service issues that impacted my overall impression. The rooms were spacious, but cleanliness and maintenance need improvement. I enjoyed the dining options, particularly a delicious pasta dish, but the service could definitely improve for a more seamless experience. Overall, while I appreciated certain aspects, the inconsistency makes me reconsider my future stays. 😕

Rooms

7.0

I stayed in an Executive Twin room that was spacious and well-furnished, but the curtains were dirty with food smudges. Additionally, the control panel by the bed was not functioning properly until technicians fixed it after my complaint.

Service

6.0

While the front desk staff was competent and helpful, I faced rude service during room service when I called to order food while the kitchen staff was on a break. This kind of attitude is disappointing, especially for a hotel of this caliber.

Location

9.0

The location of Shangri-La Qiantan is extremely good, making it convenient to explore the city. This was one of the standout features of my stay.

Dining

8.0

I enjoyed a delicious pasta dish during my stay, which was a highlight in terms of dining options. However, service issues dampened the overall experience.

Facilities

7.0

The hotel offers beautiful facilities, including a spacious lobby and well-appointed rooms. However, cleanliness and maintenance could use attention.

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Shangri-La Qiantan, Shanghai, Shanghai

About the Hotel

Rooms & Amenities

Dining & Options

Leisure & Local Area

Business & Services

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Location

Reviews and Ratings